Student Support
- Registration Help
- Getting Started
- Search FAQs in our Online Knowledgebase
- Contact Customer Technical Support
How to register a student access code
Download our "How to register" guides for more help
- MyStudentSuccessLab 2.0 Registration Presentation (.ppt, 4.8 Mb)
- MyStudentSuccessLab 3.0 Registration Presentation (.ppt, 2 Mb)
Getting Started
To register for MyStudentSuccesslab
To access your MyStudentSuccessLab online course for the first time, you will need to register and log in. Whenever you want to use MyStudentSuccessLab after that, you just need to log in. You can do both from the same starting point, at http://pearsonmylabandmastering.com.
To register, you will need a student access code and a course ID (provided by your instructor). If you purchased a new textbook, it should have come with a Student Access Kit that contains a code you can use to register. If you do not have a Student Access Kit, you can purchase access online with a major credit card.
- Go to http://pearsonmylabandmastering.com and click the Student button, in the Register section.
- Enter the course ID, grant93165 (Sample only – not an active course ID) and click Next.
- Choose to register an access code (came with your new book) or purchase access if you don't have an access kit/code.
- Click the "I accept" button to proceed to registration.
- Follow the instructions to create your account (school zip code required to complete) and click finish.
- Click the "Log In Now" button to login in to your instructor's course.
To log into MyStudentSuccesslab
- Go to http://pearsonmylabandmastering.com
- Enter your personal user name and password you just created, and click Log In (or hit the enter key).
Access Online Knowledge Database
Have a question about or support issue related to MyStudentSuccessLab?
Start by searching our Online Knowledge Base to find an answer to your question!
Can't find your answer? Our MyStudentSuccessLab Support team is ready to help. You can contact Product Support via one of two methods:
Chat 24/7 with a Support Representative
Note: You first have to log in or create an account before you start a chat session. 24/7 Chat support is available for U.S.-based products and English-speaking customers only.
Email 24/7 Help Request Form
Submit your Support request via our online Help request form.
Phone Toll Free (800) 677-6337
Student Phone Support is available in the U.S., U.S. territories, and Canada from 12PM to 8 PM EST, Monday through Friday.
Video Tutorials for Students - Coming Soon
Forgot Your Sign-In Info?
Retrieve Your Sign-In Info
Forgot your username or password? Go to https://register.pearsoncmg.com/forgotlogin/fl_enter_data.jsp to request your username or password information. This information will be emailed to the address you entered when you redeemed your access code card and created your Pearson subscription.
Update Your Account Information
Go to https://register.pearsoncmg.com/userprofile to update your subscription information. After signing in, you can update the email address you have on file, change your username or password, or review the expiration dates of your subscriptions.
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